Service

WINTEL DIGITAL

Services We Provide

EXPERIENCE MANAGEMENT

IN THE ERA OF INFORMATION OVERLOAD, FINDABILITY IS THE KEY.

Smart access to your knowledge base with easy findability & multi-channel content curation. Narrative and unified repository for simplified knowledge access enabling personalized experience.

  • Knowledge Management Solution
  • Self-Care
  • Analytics
  • CMS
  • Virtual Assistants
BPM
SOLUTIONS

EMPOWERING CX THROUGH INNOVATION AND SUPPORT.

Uplift customer engagement potential involving digitally crafted solutions in business processes & back-end operations. We provide support arm for back-office and consumer care management.

  • Digital healthcare management solution
  • Technical Support
  • Telesales
  • Customer Relationship Management
  • Loyalty Management System
  • Lead Generation through Notification
IOT
SOLUTIONS

ACTIONABLE ANALYTICS FOR ENTERPRISES.

IoT solutions backed by Machine Learning & AI capabilities creating new pathways for business optimization. Real time monitoring and proactive safeguarding through cutting-edge technology.

  • Video Analytics
  • Customer Experience
  • Connectivity Management
  • Smart Solutions
  • Security Management
DIGITAL ENGAGEMENT

DIGITAL ENGAGEMENT FOR ENTERPRISES.

A skilled digital framework collaborated with people assistance and technology finding & optimizing business opportunities across customers’ touch points. We do digital transformation for the new age customers step-by-step by proper utilization of the business touch points such as Sales, Lead Generation, Fulfilment, Services, Insights, Retention and promotion.

  • Managed Services
  • Content Management System
  • 360-degree Integrated Digital Marketing
  • Interactive Digital Solutions of Customer Management
  • Big Data Analytics

THE INTERNET OF THINGS: MORE CONNECTED WORLD

INDUSTRY REACH

icon-1

TELECOM

KNOWLEDGE MANAGEMENT
SOLUTIONS

Quick access to knowledge compiled with technology.
We help enterprises to become digital in customer experience (CX) initiatives.

BPM
SOLUTIONS

Address customer queries across multiple touch points.
We give back-end support to enterprises for amplifying customer experience (CX).

IOT
SOLUTIONS

Enhance business efficiency and security through unified platform.
We do strict safeguarding of large resources, space & premises.

USECASES

Get a deep analysis of our deployments so far.
Learn about our solution capabilities & product portfolios.

icon-2

BFSI

KNOWLEDGE MANAGEMENT
SOLUTIONS

Assistance in database management through centralized platform.
We enable institutions to keep important information secured in unified space

BPM
SOLUTIONS

Cross-selling & up-selling of new services for financial institutions.
Enhancing revenue & generating business to attain desired CX.

IOT
SOLUTIONS

Asset safeguarding and branch auditing for safety management.
Deter crime & prevent break-ins with easy footage retrieval.

USECASES

Dig deep in to how our actionable analytics have assisted, in redefining business productivity and efficiency.

icon-3

ECOMMERCE

KNOWLEDGE MANAGEMENT
SOLUTIONS

Gain desired outcome of customer satisfaction with, predictive search capabilities & NLP curated content.

BPM
SOLUTIONS

Create seamless experience with integration over website, bot, app.
We take initiative in taking responsibility of your ORM.

IOT
SOLUTIONS

Enhance the security potential to prevent break-ins and shrinkage of assets.
Safeguard large scale premises.

USECASES

See how we safeguard large premises and warehouses, That amplify its operational and business efficiency.

icon-4

EDUCATION

KNOWLEDGE MANAGEMENT
SOLUTIONS

Make query management simplified with content management system.
We help institutions in managing enrollment queries & database setup.

BPM
SOLUTIONS

Uplift customer experience with proven lead generation models.
Enhance business operations and potential with our solutions.

IOT
SOLUTIONS

AI based auditing related to SOPs, time & hygiene.
We look, analyze employee productivity, shift adherence & more.

USECASES

Take a look on how we leverage customer services with technology, And how our solutions impact education sector proficiently.

icon-5

OTHERS

KNOWLEDGE MANAGEMENT
SOLUTIONS

We make sure our customer service software brings out, best knowledge services and maintain businesses efficiently.

BPM
SOLUTIONS

Step into digital support services for accelerating business growth.
Connect your business in a digital ecosystem.

IOT
SOLUTIONS

Capture data through smart devices and sensors.
Optimize business through AI, IOT & Machine Learning.

USECASES

Learn more about our recent deployments in businesses.
See how we act as catalyst in their customer experience (CX) journey.

Address

Oriental Arcadia, Flat B2, House 27, Road 44, Gulshan, Dhaka – 1212, Bangladesh.

Email:  info@winteldigital.com